Privacy Policy

Effective Date: October 13, 2024

At Kizhi Foods Venture LLP, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make use of our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you interact with our website:

• Personal Identifiable Information (PII): Name, email address, phone number, and shipping/billing addresses.
• Payment Information: Credit card or other payment details when you make a purchase (processed securely by third-party payment gateways).
• Browsing Data: IP address, browser type, device type, and pages visited.

2. How We Collect the Information

We collect information through:

• Forms: When you place an order, sign up for newsletters, or contact us via forms on our website.
• Automatic Data Collection: As you navigate our website, we may use cookies or similar technologies to automatically collect certain information (e.g., browsing activity, preferences).
• Third-Party Services: We may receive information about you from third-party services like payment processors.

3. How We Use Collected Information

We use the personal information we collect to:

• Process and fulfill orders, including shipping and billing.
• Communicate with you about your orders, products, promotions, or customer support.
• Improve your user experience by customizing website content and offerings.
• Analyze website performance and usage to enhance our services.
• Comply with legal obligations.

We will not use your information for any purposes other than those described above without obtaining your consent.

4. How We Keep Your Information Safe

We are committed to protecting your personal information. We use a variety of security measures to ensure the safety of your data, including:

• Encryption: Sensitive information (such as payment details) is encrypted using secure socket layer (SSL) technology.
• Access Control: Access to personal information is restricted to authorized personnel who need it to perform their job duties.
• Secure Payment: Payment transactions are processed through secure third-party payment gateways that follow industry-standard security protocols.

Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

5. Information Sharing with Third Parties

Kizhi Foods Venture LLP does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share your data with third-party service providers, such as payment processors, shipping companies, and IT service providers, who assist us in operating our business and providing our services.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes (e.g., to respond to a court order or government request).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

6. Your Rights

You have the following rights concerning your personal information:

• Access: You may request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations.

To exercise any of these rights or for questions related to this Privacy Policy, please contact us at info@kizhifoods.com.

7. Changes to This Privacy Policy

Kizhi Foods reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. By continuing to use our website after changes are made, you agree to the revised policy.